You & Us Dental Studio
Dr. Osniel Santamarina & Dra. Yaniris Rodriguez
400 SW 107 Ave, Suite 138
Miami, Florida
Effective Date: 03.04.2026
FINANCIAL & INSURANCE POLICY
At You & Us Dental Studio, we are committed to transparency, fairness, and clear communication regarding financial responsibilities.
Our goal is to ensure patients fully understand treatment costs and payment expectations prior to beginning care.
PAYMENT RESPONSIBILITY
Payment is due at the time services are rendered unless prior arrangements have been made.
We accept:
- Cash
- Major credit cards
- Debit cards
- Approved third-party financing options
For extensive treatments, payment plans or financing options may be discussed prior to initiating treatment.
INSURANCE POLICY
As a courtesy to our patients, we will submit insurance claims on your behalf when applicable.
However:
- Insurance is a contract between you and your insurance company.
- We are not a party to that contract.
- Estimated coverage is not a guarantee of payment.
Patients are responsible for:
- Deductibles
- Co-payments
- Co-insurance
- Non-covered services
- Any balance not paid by insurance
If insurance payment is delayed beyond 60 days, the remaining balance becomes the patient’s responsibility.
ESTIMATES AND PRE-TREATMENT AUTHORIZATIONS
Treatment estimates are provided based on the information available at the time of consultation.
Insurance pre-authorizations are estimates only and do not guarantee payment.
Final responsibility for payment remains with the patient.
OUTSTANDING BALANCES
Accounts with outstanding balances may be subject to:
- Late fees
- Collection procedures
- Suspension of non-emergency treatment
We are committed to working with patients to resolve financial matters professionally and respectfully.
MISSED APPOINTMENTS / CANCELLATION POLICY
We request at least 24–48 hours’ notice for cancellations.
Failure to provide proper notice may result in a cancellation fee.
Repeated missed appointments may require prepayment to schedule future visits.
REFUNDS
Refunds, when applicable, will be processed within a reasonable timeframe after account review.
Insurance refunds will be issued only after final claim reconciliation.
THIRD-PARTY FINANCING
If financing is used:
- Patients are responsible for adhering to financing terms.
- Any disputes must be addressed directly with the financing provider.
ACKNOWLEDGMENT
By receiving treatment at You & Us Dental Studio, patients acknowledge and agree to this Financial & Insurance Policy.
